Participating in this program can help you attract more customers. Kiefer clients with microsoft enterprise agreements can use the satvs by contacting us and scheduling sessions with kiefer subject matter experts smes. Software assurance is available to organizations that support as few as five devices. With software assurance, you get the tools and training you need to do more with the it investments you plan to make as well as those you have already made. Premier support software assurance getting the most from software assurance benefits with premier support based on your volume licensing agreement, some of your organizations software assurance benefits can be transferred to a premier support agreement. Software assurance is available exclusively through microsoft volume licensingthe most costeffective, flexible, and manageable way to acquire microsoft software and cloud services. The self hosting benefit allows customers with software assurance to provide their own software as a hosted service using a combination of microsoft software and their own software to create a unified solution unified solution, subject to the terms outlined in the microsoft product terms.
The software assurance benefits program is separated into a package of soft benefits to enable technology adoption, and productspecific extended use rights that extend how software can be used by enterprises. You get greater control of the software your employees are using, less downtime, and support that is more streamlined. Reduce software and services costs with rights to new software releases and costefficient upgrades. Microsoft software assurance sa is a microsoft maintenance program aimed at business. Provides access to microsoft windows source code for internal development and support. To submit an invoice to microsoft through savb, follow the instructions in step 8 of the workflow. Software assurance spans microsofts range of software products and services, helping you get the most out of your microsoft investment. Entitlement summary for more details about software assurance entitlements through the mpsa, visit software assurance through mpsa. We delete comments that violate our policy, which we encourage you.
In general, i think it is best to think of microsoft support as being for handling those big issues that your daily support provider cannot handle. Within the software assurance 24x7 support benefit your organization. Eliminating sa on some products can lead to savings. Microsoft sql server enterprise core edition license. Software assurance is a comprehensive volume licensing program that includes a unique set of technologies, services, and rights intended to help you deploy, manage and make use of your microsoft products in a more efficient manner. This programme combines more than 15 benefits, including the.
The core premise behind sa is to give users the ability to spread payments over several years, while offering free upgrades to newer versions during that time period. Microsoft office for mac standard software assurance 1. How long does my microsoft software assurance last. Can i renew my microsoft software assurance benefits through the donation program. Ninety days prior to expiration, your vlsc account owner should receive an email from microsoft saying that the benefits are expiring soon. Microsoft doesnt validate the expiration date we specify, and doesnt use this date for license validation. Microsoft software assurance ms licensing spiceworks. What happens after my microsoft software assurance expires. A base subscription that includes 8x5 access to technical support as well as software patch updates, hot fixes, and entitlement to major software releases. For more information, see the microsoft product list and product use rights available on the microsoft volume licensing web site.
Software assurance versus premier support miro consulting. As an approved software assurance training partner, microsoft compensates you for providing technical training to enterprise customers in exchange for vouchers they get with software assurance. Many of our clients use microsoft software assurance training vouchers satvs to help in deploying, managing, supporting, and driving the adoption of microsoft software. What is microsoft software assurance and how do i access it. Software assurance helps boost organizational productivity with 24x7 technical support, deployment planning services, enduser and technical training. It is included with some agreements and is an optional purchase with others. Provides unlimited web support for microsoft server and desktop. You are also entitled to planning services with software assurance. As of 1 july 2017, extended hotfix support is no longer available through software assurance. Software assurance expiration date where is it stored.
Microsoft biztalk server software assurance series sign in to comment. Your organizations software assurance benefits administrator receives an access id after clicking activate on the 24x7 benefit in the volume. This value is useful when configuration manager periodically checks for new software updates offered online. Since august 1, 2018 microsoft premier support customers have seen a significant and steady decline in both the quality and time to resolution when microsoft announced their transition from microsoft premier to the unified model.
Software assurance programs partner center microsoft docs. The change means software assurance customers will no longer earn a limited number of support incidents based on spend, agreement type. Reduce costs, improve efficiency, increase productivity. Software assurance sa benefits for sql server are enhanced on november 1st, 2019 with new rights to build a holistic high availability ha and disaster recovery dr plan for sql server workloads. Indicates benefits that may also be available to customers licensed for microsoft intune andor windows vda subscription. To renew your software assurance benefits, request a standalone software assurance product through techsoup up to 90 days before your original benefits expire. Microsoft volume licensing microsoft software assurance. Do microsoft customers really need software assurance. The software assurance license status should be current to be eligible to use these additional updates. Software assurance by benefit microsoft volume licensing. Microsoft recently announced a common endof support date for its microsoft desktop optimization pack tools, which also is a software assurance benefit.
The hosted software must fit the definition of a unified solution, and only certain microsoft products are eligible. See the table below for a summary of benefits provided by products that include software assurance. Access includes software assurance charity digital. Adjusted eligibility criteria for software assurance 24x7 problem resolution support with asneeded base support for qualifying customers and credit toward unified support.
How to use or renew your software assurance benefits techsoup. Request payment from microsoft existing partners after redeeming planning services vouchers, you must invoice microsoft for payment. Optimize tco with new sql server software assurance. What is software assurance and what benefits it provides. Make sure that you choose the correct country youre in to be able to contact the appropriate support for your location. Assure software support is a subscription service that gives you one year of assisted technical software support on up to five personal devices, and oneonone inperson training, as often as you need it. Support is limited to a certain number of hours as it is delivered by highly skilled and experienced engineers. Standard subscription benefits plus 24x7 technical support, access to online training, and to mitel performance analytics monitoring and analytics. Having said that, there is a connection between software assurance and support and it comes from the amount of software assurance spend. Not every microsoft customer needs software assurance on all of the vendors offerings. Vlsc software assurance guide microsoft download center.
Microsoft software assurance benefits for office can help your organization accelerate. Microsoft will send an email welcoming your organisation to the vlsc. You can get support at a microsoft store, or call microsoft, or contact us online. Microsoft is leveraging the immediacy and urgency of security updates to force customers into paying for software assurance. My question is about the transistion of software assurance from ws2012 to ws2016. Microsoft office for mac offers a suite of programs designed to help you manage your everyday tasks at the office, at home, and at school more productively. As of february 1, 2020 many businesses will no longer qualify for microsoft software assurance benefits. Now you can create professional documents, useful spreadsheets, compelling presentations, and organize your personal information with ease. Participation in software assurance programs, including software assurance training vouchers satv and planning services, provides you an opportunity to grow your business with microsoft enterprise customers. Click on the license id for which you want to manage 24x7 problem resolution support.
These benefits are called software assurance benefits sab and come with consulting services credit, training vouchers for use with ctecs, elearning subscriptions,etc. You are entitled to support by virtue of purchasing the license. The sa support offering is governed by microsofts current software assurance terms and conditions. Software assurance for volume licensing offers a range of tools and resources to help your company deploy, manage, and maximize your volume licensing purchases. Software assurance helps keep your business up to date with a unique set of technologies, and services, and rights to maximize your microsoft investment.
This email will indicate that microsoft has accepted your license agreement. Software assurance membership sam is an integrated set of support services and benefits provided to all enterprise agreement ea customers and those select plus license customers who have selected the sam option for one or more product pools on their select plus enrollment or companywide option available under open value. Microsoft biztalk server software assurance series specs. As a software assurance training vouchers partner, microsoft will compensate you. Software assurance training voucher satv program in. Mdop is a suite of technologies that help manage, secure, and monitor your devices, while simplifying and accelerating the deployment of key windows features. What is included in my microsoft software assurance benefits. You may check this link on how you can contact microsoft software assurance about your plan. Software assurance by product microsoft volume licensing. Microsoft makes big software assurance changes sales. Microsoft software assurance support incident submission.
After ga of windows server 2016, customers are encouraged to inventory their environment using appropriate tools, including software inventory logging sil. Its support for failover clustering also makes it ideal for any mission critical lineofbusiness. Use consulting services to plan new, onpremises and cloudbased deployments. Payments are handled through the software assurance voucher benefit savb online payment tool. After you receive this email, youll be able to follow the steps in the first email you received from charity digital exchange to obtain your donation through the vlsc.
Microsoft software assurance is a microsoft maintenance program aimed at business users who use microsoft windows, microsoft office, and other server and desktop applications. These benefits are specific to the microsoft products offered through techsoup and might be different from software assurance. This will take you to the software assurance benefit details page. How to contact microsoft with my assure plan microsoft. Are my microsoft product licenses still valid after software assurance expires.
For paid editions of sql server a passive secondary instance is only. Software assurance offers support, deployment planning services, training, updated software releases, and unique technologies. Software assurance benefits included with microsoft donations. Improve operational efficiency through access to unique technologies. Microsoft software assurance benefits changes impacting. Software assurance is a collection of benefits for microsoft products. Software assurance planning services in partner center. Assure provides personal support for the below microsoft software and services via online chat, phone or instore where applicable, for one year from the date of activation, subject to the terms at microsoft. Help with effective and efficient deployment, management, support, and. Software assurance is only available through volume licensing and is purchased when you buy or renew a volume licensing agreement. So, if we purchase enterprise upgrades under vl without sa for windows 10 enterprise anniversary update, the license could be perpetual, but it would really be usable for for the support life of anniversary update 12. For purchase and activation only in the region in which it was acquired. Microsoft updates to software assurance sa, beginning.
All benefits are generated by a benefits administrator. Support for software that has been legitimately licensed is a licensing right. Enhanced sa rights for sql server enable significant licensing cost savings for sql server both for. Software assurance benefits include new product version rights, support, license mobility rights, and a unique set of technologies and services. Microsoft software assurance to offer fasttrack instead of. The program covers microsoft technologies and services and includes new product version rights, technical and enduser training, deployment planning, and support. Solved when is software assurance required with windows.